FAQ

If you cancel within on hour is free After 1 hour, there a restocking fee of 20% will be applied. If products have already being shipped, orders are not refundable.

Unfortunately, orders cannot be modified once they are submitted FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

Items not sent will be refunded

Make sure that you have entered the correct Billing Address Zip Code correctly when entering your credit card info, otherwise you will likely receive a payment error.

It depends on the shipment type selected and the area of delivery. Shipment cost will be shown during check out. On average it ranges from 9$ to 12$.

Depends on the area and shipment type selected. For overnight or next day orders will be delivered following day, for standard shipments orders are delivered on average between 2 to 4 business days.

You will receive an email with tracking number and login to trace the shipment

UPS is the main solution for local shipping, other companies might be used based on the best solution for our customers

Due to hygiene nature of our products and safety of our customers, all sales are finals and we cannot accept returns; therefore no refunds are allowed. Refunds for other reasons will be decided case by case

It can take up to 7 days for the refund to be processed once it is approved.